These issues affect virtually all Amazon sellers. On average, 1-3% of your annual revenue may be eligible for reimbursement across these categories.
Reimbursement Genie delivers a personal experience because we care about our clients and understand that behind every Amazon account is a real business with unique challenges.
Our dedicated account managers take the time to understand your specific needs, providing regular updates and transparent reporting while handling every claim with the attention it deserves.
Our quick, hassle-free approach allows you to maximize your focus on growing your business, while we take care of the rest.
Securely link your Amazon Seller Account with our encrypted, highly secure platform.
Our proprietary system identifies eligible claims across all categories & delivers you a risk-free contract with a promise.
Amazon deposits reimbursements directly into your account.
We take a small percentage only when you get paid.
Amazon loses your inventory after it's been received and checked into their fulfillment center.
Amazon damages your products during storage or handling within their fulfillment center.
Amazon disposes of your inventory without obtaining your permission first.
Your inventory never arrives at Amazon's fulfillment center despite using their partnered carrier.
Your inventory arrives damaged at Amazon's fulfillment center when using their partnered carrier.
Customer gets refunded but never returns your item, and Amazon fails to reimburse you after 45 days.
Amazon incorrectly debits your account for a chargeback without proper reimbursement.
Amazon owes you a 20% restocking fee when customers return items after 30 days.
Your product is damaged by Amazon's carrier while being delivered to customers.
Verification that all items marked as returned have actually been returned to inventory.
Customer returns a different item than what they purchased from you.
Amazon issues refunds for items returned beyond the 45-day return window.
Recovery of excessive referral fees charged to your account.
Recovery of excessive pick & pack and order handling fees.
Recovery of excessive warehouse storage charges.
Your inventory damaged during the removal process from Amazon's facilities.
Inventory never received after requesting removal from Amazon's warehouses.
Customer receives a larger refund than their purchase price, which you're charged for.
Amazon incorrectly removes units from your inventory and charges associated fees.
Ensuring Amazon pays the full amount owed on approved reimbursement claims.
We're continuously adding new categories and adapting strategies to policy changes.
These issues affect virtually all Amazon sellers. On average, 1-3% of your annual revenue may be eligible for reimbursement across these categories.
Amazon recently reduced their reimbursement window from 18 months to 60 days for most claims. This makes ongoing monitoring critical to avoid missing recovery opportunities.
Yes, we handle reimbursements for both fulfillment methods. Most services only focus on FBA, missing significant recovery opportunities in FBM orders.
Common causes include incorrect item measurements, weight discrepancies, category misclassifications, or duplicate fee applications. Our system catches these errors by comparing actual dimensions with charged amounts.
